If you would like to discuss your requirements, please contact us.
The venue is accessible on both floors. People with disabilities can arrange for priority entry if required - please contact us for more details.
The stage is 1m high with level access to all areas creating level sight lines throughout the venue and good visibility depending on crowd density. If you would like to discuss the best options for your visit to the centre please get in touch.
The smoking area is wheelchair accessible.
Accessible toilets are located on both floors.
We do not have an accessible bar; we can provide bartender service assistance upon request.
Most live music events are standing room only, unless otherwise stated. Limited seating may be provided upon request. We do not have a viewing platform.
Seating arrangements for theatre and dance performances vary. Please contact us if you have any questions about the set-up for a particular event, or if you have specific access requirements.
As a public space, guide dogs and personal assistance dogs are always permitted at Trinity. However, in relation to gigs and club-nights, the volume of music at such events could pose harm to your dog's hearing.
Therefore, whilst legally you can bring your guide dog to a gig/club-night, standing in a crowded space at a loud enclosed venue may not be the best environment for your dog.
We recommend that you seek advice from your guide-dog school before attending a a gig/club-night with your dog.
Please be advised we do offer personal assistant tickets.
Personal assistant tickets
People with accessibility requirements may need to have someone with them. We offer a 2 for 1 Ticket Policy for personal assistants.
This arrangement is made directly through Trinity and not the ticketing agencies - please contact us directly for more details.
An access ramp is required for wheelchair users to access the stage. This can be hired as part of an event through our regular technical lighting and staging supplier.
Trinity has a great track record of working with groups including Access Events and The Misfits Theatre Company CIC to stage accessible events. If you are a group or individual looking to hire our venue for an accessible event, please get in touch to discuss your requirements.
Deaf & visually impaired users
Currently we do not have an Induction Loop available.
Visually impaired customers, deaf or hard of hearing customers are welcome to stand at the front of the event and we can make security are aware of individual requirements. Please get in touch.
People with photosensitive epilepsy
Some events use strobe and flashing lighting. If you need further information about this please contact us to find out details about specific events.